VA Community Care Services

Non-Medical In-Home Support for Eligible Veterans in New Mexico

When Everyday Tasks Become More Difficult

Many Veterans want to remain in the comfort of their own homes for as long as possible. However, everyday tasks can become more difficult due to age, illness, injury, or changes in mobility.

You may benefit from additional in-home support if you are:

  • Finding it harder to complete daily personal care routines
  • Recovering from an illness, injury, or surgery
  • Living with mobility limitations that make moving around your home more difficult
  • Relying on a loved one for increasing amounts of day-to-day assistance
  • Looking for support that allows you to remain safely at home

For eligible Veterans, VA Community Care makes it possible to receive authorized non-medical home care from approved community providers like Alpenglow Homecare of New Mexico.

Understanding VA Community Care

The VA Community Care Network allows eligible Veterans to receive certain healthcare and supportive services from approved providers outside of VA facilities when those services are authorized.

For Veterans who need help with daily living at home, this may include non-medical in-home support provided by VA-approved community providers.

What VA Community Care Is & Isn't

It is important to understand what the VA Community Care service includes and what it does not.

VA Community Care in-home support is:

  • Non-medical assistance provided in your home
  • Available through VA referral and authorization
  • Delivered by approved community providers

It is not:

  • Skilled nursing or medical treatment
  • A financial benefit or cash payment
  • A paid family caregiver program
  • A service that can be self-enrolled without VA authorization

Once your services have been authorized, Alpenglow Homecare of New Mexico provides care based on your approved VA care plan.

Receiving Care Through Alpenglow Homecare of New Mexico

Once your VA Community Care referral has been approved, our role is straightforward: we provide the non-medical in-home support authorized through your care plan.

As an approved TriWest VA Community Care provider, we work within the established referral process to deliver services that help Veterans remain safely at home.

Our responsibilities include:

Delivering authorized in-home personal care

Providing day-to-day support with daily living activities

Coordinating the start of services after VA authorization

Supporting Veterans and their families throughout approved care

While we help coordinate your care once services are authorized, there are a few important things to know:

  • We do not determine VA eligibility.
  • We do not approve Community Care referrals.
  • We do not replace your VA healthcare team.
  • Care begins only after VA referral and authorization.

Our focus is on providing dependable, compassionate support that aligns with your approved care plan. If you're unsure which VA program applies to your situation, your VA care team can help explain your available options.

In-Home Support Designed Around Your Daily Needs

Our caregivers provide practical, non-medical assistance that supports everyday living while helping Veterans maintain as much independence as possible.

Personal Care

We can assist with daily personal care activities, including bathing, dressing, grooming, and hygiene, so you can feel more comfortable and confident at home.

Mobility & Daily Living Support

Moving safely around your home is essential to maintaining independence. Our caregivers can provide assistance with transfers, walking, and other daily activities while encouraging you to remain as active as your abilities allow.

Meal Preparation & Household Assistance

Preparing meals, doing laundry, or keeping up with light housekeeping can become challenging over time. We help with everyday household tasks that make daily life easier and help create a safe, comfortable living environment.

Companionship & Routine Support

Sometimes the most valuable support is simply having someone there. Our caregivers provide companionship, conversation, and encouragement while helping you maintain daily routines and stay engaged at home.

Every service we provide follows the scope of care authorized through your VA Community Care referral.

How to Begin the VA Community Care Process

If you think you or a loved one could benefit from additional help at home, understanding how VA Community Care works can help. Receiving authorized in-home support typically follows a few straightforward steps.

Step 1: Talk with Your VA Care Team

Start by discussing your needs with your VA provider, care coordinator, or social worker. They will determine whether Community Care may be appropriate for your situation.

Step 2: VA Reviews Your Request

The VA evaluates your medical needs and determines whether community-based in-home support is appropriate. If approved, the VA prepares a referral for authorized services.

Step 3: Receive a Referral & Authorization

If Community Care is approved, the VA issues a referral and authorization for the services included in your care plan. The VA sends an authorization outlining the approved services, the number of care hours, and the duration of your care.

Step 4: Select Your Community Provider

After Community Care has been approved, you can request Alpenglow Homecare of New Mexico as your preferred community provider if we serve your area.

Step 5: Your Care Begins

Once we receive your authorization, our care coordination team contacts you to schedule your first visit and begin providing the approved in-home support.

Could VA Community Care Be Right for You?

You may want to speak with your VA provider if:

  • Daily activities are becoming more difficult to complete independently.
  • You would like to remain living safely at home for as long as possible.
  • A spouse or family member has taken on significant caregiving responsibilities.
  • Recovering from an illness or injury has made daily routines more challenging.
  • Additional in-home support would improve your quality of life.

Every Veteran's circumstances are different, and eligibility is determined through the VA. If these situations sound familiar, discussing Community Care with your VA care team may be a helpful next step.

Take the Next Step Toward In-Home Support

Whether you've already been referred through VA Community Care or are exploring your home care options, Alpenglow Homecare of New Mexico is ready to provide the authorized in-home support you need.

Start by speaking with your VA provider or care coordinator about Community Care eligibility. 

Call our office today or request a meeting online to learn more about VA-authorized in-home support in New Mexico.

Albuquerque NM
2201 San Pedro Dr NE, Unit 1-225
Albuquerque, NM 87110

Las Cruces, NM
141 Roadrunner Pkwy, Suite 141A
Las Cruces, NM 88011

Monday - Friday
9:00 AM - 5:00 PM

9777 Mount Pyramid Ct #125,
Englewood, CO 80112

Monday - Friday
9:00 AM - 5:00 PM

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