Self-Directed Services Covered by Medicaid

In New Mexico

Family Care From Experience

With over 10 years of personal and professional involvement in care, we offer better compensation for caregivers, providing options for in-person and virtual support.

Alpenglow Homecare Can Help

Chronic conditions need caregiving and support. We prioritize personalized care plans to enhance daily living and independence.

Enhancing Lives For Your Loved Ones

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We can help you:

if you strive to support a loved one
If you have a family member with long-term health conditions
If you’re feeling overwhelmed

Streamline the Mi Via Self-Directed Waiver Process

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The Medicaid approval process can be a headache.
We’re here to guide you through the process.

Self-Directed Services for Medicaid Members

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Those receiving assistance with activities of daily living (ADL) have the freedom to choose and control their care plan and services. Through programs like Mi Via, Supports Waiver, and the Medically Fragile Waiver, Medicaid members can choose their care and select family or friends as caregivers.

Developing Your Plan of Care

Step 1
Contact Us

Contact us by phone at (505) 404-7700 or through our website to set up a phone consultation. We use this first conversion to gather your information and assess your needs via phone interview.

Step 2
Collaborative Approach

We value the insights from families and caregivers and combine them with medical advice to ensure the plan effectively addresses your loved one’s needs.

Step 3
Care Plan Approval

Once your personalized care plan is developed, it’s submitted to your Medicaid case manager for review. This step confirms the plan meets New Mexico Medicaid waiver requirements and qualifies for coverage.

Step 4
Navigating Medicaid Waivers

Our team is experienced in New Mexico’s programs, including the Mi Via Waiver, Supports Waiver, and Medically Fragile Waiver. We’ll guide you through each step so you can maximize the benefits and support available for in-home care.

Step 5
Ongoing Plan Adjustments

As your loved one’s health needs evolve, we routinely review and adapt the care plan, making sure they receive the appropriate level of care over time. Your family’s feedback and changing needs guide each update.

Step 6
Become Part Of The Community

Care goes beyond individual plans—it’s about connection. Join our community to access resources, support groups, and events where families and caregivers can share advice, encouragement, and friendship.

Transforming At-Home Care

We help families look after their loved ones with diverse care needs. Whether it’s mobility assistance or help with daily living, our personalized plans can help address all aspects of well-being.

Areas We Serve

Bernalillo
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Sandoval
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Santa Fe
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Socorro
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Torrance
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Valencia
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Cibola
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Rio Arriba

Contact Us Today

Contact - Homepage

Frequently Asked Questions

What types of services do you offer?

Alpenglow Homecare helps families navigate New Mexico’s Medicaid program, Turquoise Care. This program allows family caregivers to receive payment for the care they provide to loved ones who need regular support due to medical, chronic, or complex conditions.

Our team helps families understand their options and guides them through every step of navigating New Mexico’s Medicaid programs to become paid caregivers.

Can I change or discontinue services if my needs change?

Yes. Care needs evolve, and you can adjust or discontinue services at any time. We design flexible Plans of Care that adapt to changes in your loved one’s health, daily routines, or support requirements.

Who can be a paid caregiver under these programs?

A family member may be paid as long as the care recipient qualifies for the Medicaid program they’re applying to and has an approved Plan of Care outlining their needs. You may qualify as the caregiver if you:

  • Can safely provide the tasks listed in the Plan of Care
  • Complete program and agency requirements, such as documentation, training, and timesheets
  • Can commit to the approved caregiving schedule and responsibilities based on the program

We help you check eligibility and complete the required steps.

What support do you offer caregivers?

We support caregivers through:

  • Help with paperwork, approvals, and documentation
  • Accurate and timely caregiver pay setup
  • Guidance on tracking hours and submitting timesheets
  • Ongoing plan reviews as needs change

Our goal is to ensure you’re compensated fairly and can focus on caring for your loved one without administrative stress.

Do you provide the hands-on care worker who comes into the home?

No. Our role is administrative and advisory. We guide families to navigate through Medicaid programs and set up paid-caregiver arrangements so a family member (or another person you select under SDCB/Mi Via) can be compensated. We do not place outside aides or run direct in-home care shifts.

How do you customize care plans for individual families?

We work closely with you to develop a state-required Plan of Care that reflects your loved one’s medical needs, daily routines, cultural preferences, and home environment.

This personalized plan outlines caregiving tasks, approved weekly hours, and the caregiver compensation structure under the Medicaid program you qualify for.

Can you assist families living in remote areas of New Mexico?

Alpenglow Homecare supports families statewide, including remote and rural areas. We offer resources and support for families in remote areas, including video calls for caregivers when in-person visits are not possible.

Are your family care services covered by insurance or Medicaid?

Our services are covered by Medicaid. We can help guide you through the coverage process and ensure Medicaid is used to its fullest extent to assist you and your loved one. We also accept private pay clients.

How can current clients provide feedback or request changes to their care plans?

We welcome ongoing feedback. If your loved one’s needs change or you want to adjust your Plan of Care, you can contact our team anytime. We’ll review your situation, update your plan, and ensure your caregiver hours and services match your family’s evolving needs.

To reach our team, schedule an appointment online or call us at 505-578-7535.

4801 Lang Ave NE UNIT 110,
Albuquerque, NM 87109

Monday - Friday
9:00 AM - 5:00 PM

9777 Mount Pyramid Ct #125,
Englewood, CO 80112

Monday - Friday
9:00 AM - 5:00 PM

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Alpenglow Homecare
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